Creating Sales Through Exceptional Service

Creating Sales Through Exceptional Service will be a dynamic workshop that will give you the guest relation tools that you need for sales success. Topics will specifically target challenges and goals, while building a culture of employee engagement and a commitment to elevate customer relationships.

By the end of this workshop, participants will be able to:

•Recognize the importance of first impressions in creating a quality guest experience

•Comprehend what motivates a guest to buy

•Discover the impact and importance of relationship selling to create win-win scenarios

•Use effective communication skills and proven sales techniques in the workplace

•Create a team culture based on an attitude of sales success
Facilitator: Cathy Goddard, Owner and Principal of Lighthouse Visionary Strategies

Bio: Cathy Goddard has called Whistler home since 1988. After starting an employment agency in 1995, she sold after 13 years to start a venture as Principal of Lighthouse Visionary Strategies.  Lighthouse offers business consulting, workshops and mentoring. Her latest project is the launch of Lighthouse's Mentor Network, multiple mentoring groups for the entrepreneurs in the Sea to Sky Corridor. Cathy also writes a weekly business column for the Whistler Question newspaper.

Dates: Thursday, December 1, 2011
Time: 8:30am to 12:30pm
Location: Whistler Chamber of Commerce Boardroom
Price:

Members
$99

Future Members
$149

All prices are subject to 12% HST.

REGISTER ONLINE or contact the Whistler Chamber of Commerce at 604.932.5922 or chamber@whistlerchamber.com.This email address is being protected from spam bots, you need Javascript enabled to view it  
Payment is required to confirm your spot. Please have payment information ready.
Registration Policy: Payment must be received in full in order to reserve your spot.
Cancellation Policy: Payment is non refundable for cancellations made within four business days of the event or non attendance on the day.