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Games Workforce Rentals TCUP PDF Print E-mail

What Property Owners Need to Know about the Games Workforce Housing Temporary Commercial Use Permit (TCUP)

Why have a TCUP?
The Temporary Commercial Use Permit (TCUP) will allow nightly rentals in neighbourhoods where nightly rentals are currently illegal. The TCUP aims to accommodate Games workforce rentals (VANOC staff, volunteers and workers), while at the same time ensuring existing tenants are protected and have secure accommodation. The TCUP allows the RMOW to issue permits for accommodation rental leading up to and during the Games for Games workforce accommodation. 

How is the RMOW protecting tenant rights?
The RMOW is doing all it can to inform tenants of their rights, including their rights as relate to the TCUP.

The process for applying for a temporary commercial use permit (TCUP) includes five safeguards to ensure tenants are not pushed out of their rentals and that the application is legally allowable:

  1. Statutory Declaration: The property owner must provide a statutory declaration certifying they have not had a tenant for the last 12 months. This statutory declaration will be compared against a tenant registry where tenants can document their concerns around potential eviction.
  2. Tenant Registry: All tenants are able to sign up for the tenant registry. The registry is for all those tenants who are concerned they may be evicted as a result of the Games. To access the tenant registry, renters should send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with their name, address, details of their lease and as many tenancy details as possible, as soon as possible.
  3. Background Check: The property owner must not have a history of illegal renting.
  4. Ensuring the following classes of dwelling are not included in the TCUP application:
    a. Rental suites or dwelling units that are subject to a housing agreement or a restriction to occupancy by employees, dwelling units that are subject to a residential tenancy agreement.
    b.  Dwelling units that are subject to a prohibition on tourist accommodation uses in any restrictive covenant, building scheme or strata corporation bylaw.
    c.  Dwelling units that have any outstanding violation of the B.C. Building Code or the RMOW Building Bylaw.Dwelling units that are subject to a prohibition on tourist accommodation uses in any restrictive covenant, building scheme or strata corporation bylaw.
    d.  Dwelling units that have any outstanding violation of the B.C. Building Code or the RMOW Building Bylaw.
  5. Title Search: The application must be accompanied by a title search dated within 30 days of the application date. If the applicant wishes the RMOW may fulfill this requirement for a fee of $20.

What does the TCUP mean for property owners?
The Temporary Commercial Use Permit (TCUP) will allow property owners, whose property is not currently zoned Tourist Accommodation (TA) or Residential Tourist Accommodation (RTA) to offer short-term rental accommodation to Games workforce.

Application packages are available by clicking here.

The TCUP application can only be made by the property owners, or an authorized agent of the owner. The application must include:

  • A signed statutory declaration endorsed by a commissioner for taking affidavits.
  • The statutory declaration confirms that no tenant has been evicted or refused to renew or extend an existing residential tenancy agreement in order to have the premises vacant during the 2010 Winter Olympic and Paralympic Games.
  • The applicant must also provide evidence that the renters are Games workforce.

Additional information

  • Applications will be accepted until December 1, 2009.
  • Failure to secure a TCUP and follow the stipulations of the permit will result in fines.
  • For more information on Games workforce accommodations please contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it.   
  • For use of the Whistler interactive map, which provides property legal plan number, Zoning and PID Number please visit http://maps.whistler.ca/whistlermap/

If you have questions about the TCUP please email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

FREQUENTLY ASKED QUESTIONS
There have been lots of questions about the Temporary Commercial Use Permit (TCUP) and how it will impact Games-time accommodations in Whistler. The comprehensive list of questions and answers below aims to provide the community with the information they need. If we have missed important information, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

What is the purpose of the TCUP?
The purpose of a Temporary Commercial Use Permit (TCUP) is to enable the municipality to approve temporary accommodation to house Games workforce in areas where the Zoning Bylaw does not allow temporary accommodation. Housing Games workforce (media, volunteers, paid staff, and contractors associated with the Games) in Whistler is a critical component of hosting extraordinary Games. The TCUP is designed to make private homes in Whistler neighbourhoods available for rent to Games workforce, should the owner be interested in renting.

How long will it be in effect?
The Workforce TCUP will expire at the end of the contract for workforce accommodation as will be noted on the permit.

What is the procedure for applying for a TCUP?
A property owner must apply for a TCUP permit by submitting an application to the RMOW. A $300.00 non-refundable application fee will be paid at this time. A series of conditions must be met before a decision is rendered by the General Manager of Policy and Programs. For accommodation TCUPs, some of these conditions will include:

  • Submission of a statutory declaration stating that a tenant is or has not been displaced; and
  • The Procedures Bylaw will guide the implementation of the TCUP provisions in the Zoning Bylaw.
  • Secure a Games workforce tenant.

Who should property owners contact if they are interested in applying for an accommodation TCUP?
Property owners can contact VANOC by email ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) to receive information about the types of accommodation VANOC is looking to secure. The property owner should also visit www.whistler.ca and click on TCUP Application and download the application form. Once completed, the application can be dropped off at municipal hall or submitted online to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

When is a TCUP required for accommodation?
A TCUP is required by property owners, whose properties are located in zones that do not permit temporary accommodation and who wish to provide temporary accommodation for Games workforce.

What will an accommodation TCUP allow?
Currently, any property not zoned for nightly rentals can only legally be rented to residents. The owners of properties not currently zoned for temporary accommodation in Whistler will be able to apply for an accommodation TCUP to rent to Games workforce, primarily required by VANOC, in most cases for periods of less than 30 days. Currently, any property not zoned for nightly rentals can only legally be rented to residents.

Will accommodation TCUPs allow for nightly tourist rentals?
No. Accommodation TCUPs will only permit short-term rentals to Games workforce. These will be for a specified length of time. Only Tourist Accommodation zoned properties in Whistler are permitted to provide nightly tourist rentals. 

If my property is zoned for nightly rentals and I am interested in renting it out during the Games, who should I contact?
It is important to point out that VANOC works primarily with property management companies to streamline the process of securing a large block of inventory of units and to ensure that the service levels provided meet the standards of VANOC’s clients.

Unlike private property owners, the role of property managers is to have well-established processes in place ensuring the service expectations of guests are met (e.g. changing sheets, delivering keys, providing check-in/ checkout, 24-hour contact, etc.). 

Those property owners who are currently working with a property management company or an owner-direct service are encouraged to speak with their service provider to confirm that their units are being made available for booking in the lead-up to, during and after the Games period.
Those property owners who are zoned for nightly rentals, who do not typically rent to visitors via a property manager, and are interested in renting out during the 2010 Winter Games are encouraged to contact Judy Ameli, Senior Sales Manager at whistler.com ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or 604.966.3263).  Given the unique nature of the accommodation demand during Games-time, www.whistler.com will be compiling details regarding an inventory of single property owners who are zoned for nightly rental (but do not have a property manager/ owner-direct service provider) to help determine potential opportunities for their participation in the accommodation offerings during the Winter Games period.

What kind of enforcement will be in place to ensure people don’t break the zoning bylaws?
It is anticipated that during the Games there will be additional bylaw enforcement and penalties ranging from fines to lawsuits. The RMOW is currently developing a business regulation policy which will be established by 2009.

If accommodation providers do not secure Games-time rentals now, what can they expect?
Past Games experience shows that accommodation providers, who delay getting involved with the Organizing Committee’s official accommodations program, are forced to reduce their rates, as these rooms become surplus inventory. Length of stay drastically shortens as Games-time approaches and there is a risk having their property sit empty during the Olympic Games period (February 12 – 28, 2010).

Below are some useful links for those interested in learning more:

Whistler residents, who require information about resident-restricted housing and rental resources in Whistler, can contact the Whistler Housing Authority at 604-905-4688 and www.whistlerhousing.ca.

Landlords and tenants, who require more information about their rights and responsibilities, can contact the Residential Tenancy Office at 1-800-665-8779 or www.rto.gov.bc.ca.

Property owners, who are interested in renting their property during the Games, can contact VANOC at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

If your property is Tourist Accommodation (TA) or Residential Tourist Accommodation (RTA) zoned, you do not require an accommodation TCUP. To inquire about renting your TA-zoned property, please contact your property manager/general manager. If you own a property that is zoned for nightly rental, but is not represented by a property manager, contact: Judy Ameli, Senior Sales Manager, www.whistler.com at 604-966-3262 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . If you are interested in renting your property to VANOC for their Games-time workforce, please register your interest at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

For more information please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

 

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