The communications department supports the Resort Municipality of Whistler (RMOW) by communicating the government’s diverse programs, services and initiatives to the community, and by facilitating opportunities for community engagement.
The communications department is responsible for working with all Resort Municipality of Whistler departments, projects, programs and facilities to deliver effective communications and community engagement initiatives. The department works with partners to promote Whistler and share the successes of our community and municipal government.
The responsibilities of the communications department include:
- Ongoing communications planning for RMOW programs, services and initiatives
- Providing and delivering public information
- Website development and management
- Management of corporate social media (e.g. Facebook, Twitter)
- News releases and community advisories
- Media relations
- Publication of Whistler Today and Council Briefs e-newsletters
- Developing and reviewing content for advertising, presentations, and publications
- Corporate identity (including the use of corporate logos and graphic design standards)
The department is also responsible for the role of Information Officer in the event of an activation of the Emergency Operations Centre during a community emergency.
Commitment to communications
The RMOW is committed to accountability, transparency, and engagement with the community.
These principles are outlined and demonstrated through a variety of initiatives from policy to day to day activities such as:
- Council Governance Manual
- 2012-2014 RMOW Council Action Plan
- 2012-2014 RMOW Corporate Plan
- Regularly scheduled public council meetings
- Open houses, community meetings, public hearings
- RMOW's financial planning process and resources such as quarterly financial reports
- RMOW’s annual community life survey of 500 residents and second homeowners, and community surveys for ongoing projects
- RMOW’s extensive committee work in all areas of our business including representation by 25 organizations and participation by 125 committee and task force members
- Regularly updated Whistler.ca website
- Whistler Today, the municipal e-newsletter
- Council Briefs, a detailed summary of topics discussed during council meeting and workshops
Council Communications Policy
The RMOW Council Governance Manual sets out Guiding Principles and Policies for Constituency Relations, which outlines requirements for communications and engagement. This includes the Council Communications Policy,which designates the Mayor, CAO and Public Information Officer as the principal spokespersons for the municipality. This section also outlines a commitment to work on public consultation, public information, and partnerships.
For more information or for media requests, contact the communications department during business hours
(Monday to Friday, 8 a.m. to 5 p.m.):
Stay in touch with your local government
- Attend council meetings or watch council meetings online: whistler.ca/council
- Access historical council video, reports and meeting minutes: whistler.ca/council
- Find Whistler events at: whistler.ca/calendar
- Contact the RMOW: whistler.ca/contact
- Read news releases or community advisories from the RMOW: www.whistler.ca/media/news
- Subscribe for updates from the RMOW: whistler.ca/subscribe
- Find out how to contact mayor and council, how to present to council, and more: www.whistler.ca/municipal-gov/how-do-i