Infrastructure Services

The Infrastructure Services department of the Resort Municipality of Whistler (RMOW) provides for the physical infrastructure of the municipality including engineering services, transportation, transit, road maintenance, utilities, waste water treatment, development services, subdivision and energy systems. 

This department also provides municipal central services including the operation of the work yards, centralized purchasing, and fleet management.

Infrastructure Services is divided into the following areas:

Development Services

Includes three service areas:

• Technical Services is responsible for subdivision and strata approvals, administration of the RMOW’s Crown land tenures, rezoning, development and building permits, infrastructure planning, policy development and bylaw drafting.
• Geographic Information System (GIS) Services maintain and update the external and internal GIS systems and are responsible for creating and maintaining all municipal mapping.
• Transportation Demand Management is responsible for managing the RMOW’s transit contract with BC Transit and aims to increase public transit ridership.

Infrastructure Operations

Is divided into five service areas:

• Transportation is responsible for maintaining the RMOW’s road network and stormwater system, and for undertaking preventative measures to protect the community from potential flood damage.
• Central Services is divided into fleet maintenance (RMOW’s inventory of vehicles, machinery and small equipment, fire trucks, and local RCMP fleet) stores and administration.  Staff provide advice to the RMOW departments and ensure that the materials, products and services purchased by the organization meet Whistler’s sustainability objectives, and are acquired in ways that are consistent with the municipality’s purchasing policies and procedures.
• Utilities is responsible for operating and maintaining the RMOW’s integrated water supply and distribution system, and the municipality’s sanitary sewer collection system.
• Wastewater Treatment Plant staff collect and test samples, collects and records data and undertakes system performance monitoring.  Staff are also responsible for sludge handling and removal, equipment maintenance and repairs as well as emergency repairs.
• The Solid Waste Management program includes the Whistler Compost Facility, the Whistler Transfer Station, Nesters and Function Junction compactor sites, and the Lot 22 Squamish compost curing facility. Staff are responsible for strategic planning for the program, investment analysis, policy development and bylaw drafting.

Infrastructure Projects

Handles all significant capital projects for the Infrastructure services department, as well as several operating programs that are budgeted under capital. Infrastructure Projects also works with Infrastructure Operations to complete various minor capital projects each year.  The full range of projects include new and replacement water, sewer, draining and road infrastructure.

For more information on Infrastructre Services, email Engineers@whistler.ca or call 604-935-8190.

For emergencies, contact the Public Works Yard at 604-935-8300.