Creating an account in the RMOW’s new recreation system is the best way to be ready for Fall/Winter registration in August.
August 1, 2018: Whistler, B.C. – The Resort Municipality of Whistler (RMOW) recreation department is moving to a new membership, registration, point of sale and facility bookings system on August 1, 2018. If you swim, sweat, skate or play squash at Meadow Park Sports Centre or register for recreation programs in Whistler, you can set up your new online account from today until August 19, 2018.
On August 3, in conjunction with the release of the Fall/Winter Recreation Guide, users can begin to browse the full suite of Fall/Winter recreation programs easily in the new system. Keyword, age range, date or location search functionality is now available in addition to course codes, making it easier to search available programs. This is one of the initial functionalities on the new system, with additional features coming moving forward.
The new system will offer:
- Easy-to-use program search functionality.
- A new look, user-friendly online system to register for certain programs from any device.
- Family accounts so you can create and view your family’s schedule online.
- Tracking features for activity history, payments and ability to print receipts easily from your personalized account.
- Future functionality to allow users to manage memberships and view facilities’ availability online.
Create a new account to be ready for Fall/Winter program registration in August:
Even if you have registered for a recreation program before, you will need to set up an account in the new system. Setting up a new account takes less than five minutes and is the best way to be ready for registration day. Users are reminded existing client barcode/account PIN is not valid to access the new system.
Set up your new account today at: whistler.ca/newrectech and browse Fall/Winter recreation programs from August 3 at whistler.ca/recguide.
Resident registration for Fall/Winter recreation programs begins online on Saturday, August 11, 2018 at the new time of 11 a.m. and in-person or by phone on Sunday, August 12, 2018 at 9 a.m. Non-resident registration for Fall/Winter recreation programs begins online on Saturday, August 18, 2018 at 11 a.m. and in-person or by phone on Sunday, August 19, 2018 at 9 a.m. There is no change to the programs that are available for online registration. In-person or by phone registration is still required for Kids On The Go and Kickstart.
Information for Meadow Park Sports Centre facility users:
Customers with an active pass can continue to access Meadow Park Sports Centre and its facilities using current pass cards.
New pass cards will be issued from September 4 onwards during the next visit to Meadow Park Sports Centre, or when you renew. From September 4, the RMOW Recreation team is pleased to offer members free use of the gym lockers (members will now receive locker tokens free of charge), a newly-designed membership card and easy to manage online profile. If you didn’t create an online account, staff may need a few extra minutes to collect any missing profile information like updating physical addresses.
Members can learn more about the changes at whistler.ca/newrectech.
Meadow Park Sports Centre users are reminded that there is an annual facility maintenance shut down from August 20 to September 3, 2018.
Lost Lake and Dual Area Passes available for purchase in the Fall:
Passes for the Winter 2018/2019 season will be available for purchase in the third week of September. Be ready for your pass by creating an online account before August 19 or put aside a few minutes at the time of purchase for staff to assist in creating your new account. Further information for Lost Lake and Dual Area pass holders will be made available closer to opening days.
About the new system:
The new system provides membership, point of sale and facilities and program management for RMOW recreation staff and online access for users. A new system was required to replace the current software which was no longer supported in a way to best serve users and staff.
The new program software is provided by British Columbia-based developers Perfect Mind. It was sourced as part of a consortium of 21 municipalities in British Columbia, to negotiate pricing and shared support.
Work is ongoing to minimize disruptions to recreation program and Meadow Park Sports Centre customers and to bring further online functionality in the future. Updates will be shared at whistler.ca/newrectech.