The purpose of this Policy is to make visitors to this Website aware of how RMOW protects the privacy and confidentiality of your personal information and the circumstances under which RMOW uses your personal information.
The Resort Municipality of Whistler abides by the Freedom of Information and Protection of Privacy Act (FOIPPA).
What is personal information?
Personal information is information about an identifiable individual, not including business contact information (i.e. information that would allow an individual to be contacted at their place of business, or work product information). For example, personal information includes such things as your name, date of birth, personal e-mail address, credit card information and other financial information about you.
What are the purposes for collection, use and disclosure of personal information?
RMOW collects, uses and discloses your personal information with your knowledge and consent and only for purposes that we have identified prior to or at the time we collect the information.
RMOW collects and uses personal information under ss. 26(c)(d) and 27(2) of the Freedom of Information and Protection of Privacy Act and discloses and retains information as per sections 31, 32, and 33 of the Freedom of Information and Protection of Privacy Act. If you have any questions about collection, please contact the Legislative Services Department at 604-935-8117.
Some of the purposes for which RMOW may collect, use and disclose your personal information on this Website are:
- To facilitate communication with you
- To grant you/enable you to access certain special features or areas of the Website
- To process any of your requests for information
- To make available to you through the Website certain services, such as programs offered by the RMOW
- To administer participation in contests
- To administer a Media-only extranet
- To administer the polling function of the Website
- To announce special events
- To advise you of changes to our Website
In certain circumstances, RMOW may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where we have reasonable grounds to believe the information could be used in the investigation of an unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel production of information or to comply with court rules regarding a production of records and information, or to our own legal counsel.
If you have given us your consent, you may at any time withdraw your consent upon giving us reasonable notice.
Use of technology on the website
The Website uses cookie technology to make your use of the Website more convenient. A cookie is a text file which enables the Website to store any information about your activities on the Website or the length of your stay. Personal information about your visits to the Website is used on an aggregate basis, which means it is used for statistical purposes to assist us in enhancing your online experience, or to evaluate the materials that we may carry on the Website.
RMOW will also use the cookies to monitor polling results. The cookies will monitor results to discourage voting twice in one poll. This will give us the ability to properly count activity reports and polling results. In addition, the cookie will store your e-mail address, which is your unique identifier, so that on return visits the Website will be able to match you to your identity in the database. This is an opt-in feature which will only be made operational if you choose to do so.
If you choose to disable cookies associated with the Website, this may affect your use of the Website and your ability to access certain features of the Website.
The Website allows you to provide us with your e-mail address in order that we may send you information and updates about the RMOW. To administer the E-mail List we may collect your name, e-mail address, geographical location and your language of preference for communication. In certain cases, we may also collect information such as your date of birth and information you provide to us about your preference for being considered for volunteer or employment positions with RMOW.
By providing your email below you understand the following: As per the Canadian Anti-Spam Legislation (CASL), I am consenting to receive e-mails from the Resort Municipality of Whistler (RMOW). I may receive newsletters, e-mails that promote RMOW information notifications, events and activities. In addition, I understand I may receive e-mails from RMOW related to other community groups or businesses. I can withdraw my consent at any time by notifying firstname.lastname@example.org.
RMOW collects and uses personal information under ss. 26(c)(d) and 27(2) of the Freedom of Information and Protection of Privacy Act; if you have any questions about collection, please contact the Legislative Services Department at 604-935-8117.
There will be a separate part of the Website for the use of the Media. We will require that members of the Media who wish to use this secure part of the Website obtain a secure authentication offline. Members of the Media will be required to provide this authentication in order to access this part of the Website. We will also collect personal information for members of the Media, such as user name, e-mail address, phone number and name of media outlet for verification and statistical purposes.
Links to other sites
How do we protect your personal information
The Website endeavours to maintain appropriate procedural and technological measures and storage facilities to prevent any unauthorized use or disclosure of your personal information. We exercise care in the secure transmission of your information, however no transmission of information over the internet is one hundred percent secure. We cannot guarantee that information disclosed through the internet cannot be intercepted by third parties. However, RMOW is taking the steps that are reasonably available to it to protect any personal information that is provided to it through this Website including, in its disposal or destruction.
Contacting us about your privacy