UPDATE – November 13 at 7:45 p.m.: Water service has been restored to all affected houses. Pressure and volume may be reduced temporarily.

Crews will be back on site Monday and Tuesday to complete valve repairs. Water service disruption is likely during that time. We will do our best to inform residents ahead of any disruption.

Thank you for your patience.

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UPDATE – November 13 at 6:45 p.m.: No update at this time. We will provide an update as soon as we are able.

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Friday, November 13 at 3:45 p.m.: Our utilities team have reported a water main break on Balsam Way / Easy Street near Lorimer Road in the Whistler Cay neighbourhood.

Crews are onsite to assess the situation.

Approximately 80 properties are affected in the area and currently without water.

It is anticipated that water will be restored to some properties in the next couple hours, though expect reduced pressure/volume.

We will provide updates as we are able. Next update expected at approximately 6 p.m.

Thank you for your patience while our crews work to restore service.