Disputing a municipal ticket

The Resort Municipality of Whistler uses the Bylaw Adjudication System, which allows the Municipality and public to resolve minor bylaw disputes at the local level rather than through the Provincial Court system. This process saves time and money for both the municipality and the disputants.

With the Bylaw Adjudication System, disputes are reviewed by adjudicators assigned by the Ministry of Attorney General’s Tribunal Transformation Supports Office of the Justice Services Branch. The Adjudication Hearings are held at Whistler Municipal Hall, disputants can attend in person, virtually, in writing and over the phone.

How to dispute a ticket or fine

Disputes must be completed in writing and can be mailed, emailed or delivered to Municipal Hall. After the Province gets the municipal ticket, you’ll be mailed a notice from the Provincial Court Registry. The notice will tell you the time and location for your hearing.

Parking tickets

Visit the violation tickets page for more information about how to pay or dispute a parking ticket.

Bylaw notices

Please note, if you are disputing multiple tickets, they must be submitted separately.

Online

You can pay your ticket online.

Email

You can submit your bylaw notice dispute by email to bylawservices@whistler.ca.

Please include:

• Bylaw Notice #
• Date of issue
• Your name and postal address
• Your email
• Your phone number

By Paper

Fill in the adjudication request on the back of the ticket, and mail or bring it to Municipal Hall within 14 days of the issue date.

The bylaw dispute process

After the adjudication request is filed, a screening officer will review it. Once the review is complete, the outcome will be shared with you. You can then decide if you want to go to adjudication to challenge the decision made by the screening officer.

If you choose to proceed to adjudication, the process is as follows:

• You will be contacted by an adjudication coordinator to inform you of the date of your hearing. You can choose to participate in person, by phone, in writing or by video conference. If you are unable to attend your scheduled hearing, we will accommodate one adjournment request.
• 14 days prior to the hearing, you will receive an evidence package by email.
• At the hearing, the adjudicator will make a decision. If they determine the infraction occurred, you will need to pay the full amount of the ticket, plus a $25 adjudication fee. If the adjudicator determines no bylaw violation occurred, you will not have to pay the fine or adjudication fee.

Please note the following:

• If you fail to appear, the adjudicator will order that the penalty be paid immediately.
• The decision of the adjudication is final.
• An adjudicator cannot reduce the ticket amount.
• Once disputed, you can only cancel your dispute by paying your ticket before the hearing.
• A paid ticket cannot be taken to adjudication.