The importance of compliance
Owners who are found to have violations during a routine inspection face a re-inspection fee. Penalties for not addressing violations identified during the inspection can include fines and/or legal action.
The inspection report makes an owner legally responsible for any consequences that may arise from identified problems.
Additionally, the owner of a building that catches fire may face a civil lawsuit — regardless of whether the owner has done something wrong.
To learn how to prevent false alarms, click here.

The nature of fire
Understanding the nature of fire can help you prevent or fight it more effectively.
Four factors are required for a fire to start and keep burning: oxygen, heat, fuel and the chemical reaction. In essence, a form of fuel must be heated in the presence of oxygen for a fire to burn. If any one of these components is removed or suppressed, the fire will be extinguished.
For example, removing the fuel source, cooling the fire to reduce heat, cutting off the oxygen supply or disrupting the chemical chain reaction can all effectively put out a fire.
Fuel: Fuel for fires can be any combustible material or substance, whether it is a solid, liquid or gas. While the steel supports in a building won’t burn, the wooden beams, furniture, wallpaper, fabrics and other flammables will. Other examples of fire fuels include sheets and towels, plastic shower stalls, kerosene, paints, oil, natural gas, hydrogen, propane and candle wax.
Heat: Fires create heat, but they also need a heat source to start. Heat can come from chemical, electrical and mechanical sources. Examples include static electricity, a chemical reaction between bleach and oil rags, friction and compressed gas.
Oxygen: Oxygen sustains life and also sustains fire. Oxygen itself doesn’t burn, but the more oxygen that is present during a fire, the faster the burning process — and vice versa.
Chemical reaction: This is the self-sustaining reaction that occurs once the fire has started. The heat from the fire breaks down the fuel into smaller parts called free radicals. These free radicals mix with oxygen, making new molecules and more heat. The extra heat breaks down more fuel, creating more free radicals.
Business fire safety and prevention
As a business owner, you have a variety of responsibilities relating to fire safety, both to your staff and your customers.
You are responsible to comply with the requirements of the BC Fire Code, which requires you to maintain your space as it was designed, maintain the safety features such as alarm systems, extinguishers and sprinklers and ensure safe exiting by keeping exits clear and doors operable. The Code also regulates what can be stored inside and outside of buildings and in what quantities.
Whistler Fire Rescue Service has a responsibility to conduct regular inspections of your business, hotel or public building. Intervals for these inspections vary, based on the risks and consequences associated with your business class.
Per Fire Safety Bylaw No. 2201, 2019, an annual fire inspection fee of $125 is payable to the Resort Municipality of Whistler for fire code compliance inspections conducted by Whistler Fire Rescue Service for hotels and public buildings as required by the Fire Safety Act.
Compliance inspections by Whistler Fire Rescue Service are separate from ongoing fire protection and system maintenance services completed by a fire prevention company in Whistler.
Fire inspection fees are billed in December for fire inspections taking place in the following calendar year. Fees cover an initial inspection and one re-inspection of your premises. Subsequent re-inspections, if required, will be charged $300 per inspection.
The inspection fee also applies to multiple businesses that may share one commercial space. Administratively, fire inspection reports are stored as a municipal record for every commercial business operating within Whistler. Individual reports will be provided to each individual business sharing a commercial space.
Annual fire inspection fees will be invoiced with business licensing fees, where applicable.
For more information on inspection criteria, please read the following:
Fire safety for different building types
For an overview of the most common fire code violations, as well as code compliance for different types of buildings, download the Building Fire Safety Requirement brochure (PDF).
Types of buildings:
- Offices
- Assembly buildings including halls, churches, restaurants & pubs
- Restaurants & commercial kitchens
- Daycares & preschools
- Hospitals & health care facilities
- Manufacturing, woodworking shops & spray operations
- Multi-family residences
- Retail & commercial
- Schools & educational facilities
- Service stations, gas stations & automotive repair shops
- Warehouses
- Tourist accommodations
- Storage within parking garage facilities
Fire safety for all buildings
Common fire safety code violations
The five most common fire code violations are:
1. Portable Fire Extinguishers
- Required in all buildings except dwellings.
- Must be located adjacent to corridors or aisles that provide access to exits. Must be mounted in a visible location, accessible, routinely serviced and contain a full supply of the extinguishing substance.
- Must be tested by a recognized testing agency and must be in full working condition with no damage, corrosion, leakage, malfunctioning parts or clogged nozzles.
- Are subject to maintenance at least once per year and must have a secure tag or label listing the month and year the maintenance was performed, by whom, and if recharging was performed.
- Must each have a permanent record with the maintenance date, examiner’s name and brief description of work or hydrostatic test.
- Must have hydrostatic testing carried out at the following intervals:
- Five years: water or antifreeze (cartridge operated or stored pressure), wetting agent or foam.
- Twelve years: dry chemical (stored pressure, cartridge or cylinder operated) and dry powder (cartridge or cylinder operated).
- Must be serviced and tagged annually by a certified technician.
2. Emergency Lighting
Emergency lighting may be provided by battery packs with remote and attached heads, or by emergency generators that will illuminate specified A/C fixtures or remote light heads. Battery packs must be regularly serviced and and generators must have at least eight hour of fuel on hand. The lighting must be operational and have no visible damage.
3. Fire Safety Plans
- Define the emergency procedures to be used in case of fire including sounding the fire alarm, notifying the fire department and evacuation procedures.
- The appointment and training of supervisory staff to carry out fire safety duties.
- Are reviewed annually and update emergency contacts as necessary.
- Documents, including diagrams, showing the type, location and operation of building fire emergency systems.
- The holding of fire drills.
- The control of fire hazards.
- A record of inspections, maintenance procedures and tests must be kept for the last two years.
- Review and update whenever there are significant changes to the codes or to your building’s structure, occupancy or use.
4. Exit Signs
- Exit signs must be installed over every required exit door (other than the main entrance to a room or building) in the following cases:
- In buildings more than two stories tall.
- In buildings used by more than 150 people.
- In corridors more than 25 metres long in health care or correctional facilities.
- In exit corridors where a change of direction is required.
- In areas with a fire escape that is a required exit.
- In all public halls and theatres. The signs must be visible and remain illuminated at all times the building is occupied.
5. Fire Separations
Buildings must have no holes or openings in drywall, ceilings or other fire separations.
Fire safety responsibilities for all buildings
The following responsibilities are common to all buildings under the B.C. Fire Code, other than dwellings:
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Evacuation plans: recommended for all buildings with fire alarms.
- Exit corridors: must lead to an approved exit, such as an exterior door or exit stair shaft. The route must be free of obstruction. Exterior passageways and stairs in occupied buildings must be free of snow and ice and have handrails and stair treads.
- Exit doors: must not be locked or blocked from either the inside or outside. They must be unlocked from the inside when the building is occupied. They must be equipped with latching hardware that will release when a force of 9 kg (20 pounds) or less is applied. Stairwell doors must be equipped with self-closing and latching devices that latch the door shut when released. Draperies and mirrors are not permitted.
- Fire alarm systems: must have a working A/C power-on bulb, and be kept in good working condition with no audible or visual damage. They must have a current service tag (dated within the last 12 months) and up-to-date logbook. Electrically supervised alarms (with a trouble alarm and light) must be inspected and tested by qualified personnel at least once per year. Systems that aren’t electrically supervised must be inspected and tested by qualified personnel each month.
- Fire department access: the owner or occupant must provide access to the fire department to conduct an inspection.
- Fire department vehicle access: must always be available to at least one face of every building via street, yard or private roadway.
- Underground parking area: must always be available to at least one face of every building via street, yard or private roadway.
- Propane tanks: should be stored upright in a well-ventilated, secure, outdoor area away from heat sources and flammable materials.
- Lock box and keys: a lock box is required and must contain keys to all common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Fire doors: fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire hydrants: must be accessible, free of damage and serviced within the specified date. Private hydrants require annual service, with records kept on site.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Outdoor storage areas: must be in good condition and arranged in a manner that minimizes fire risk.
- Garbage disposal: commercial containers must be located six metres from combustible buildings. If kept inside, commercial containers should have tight fitting lids and be kept in fire separated rooms.
- Storage areas: must be kept free of excessive clutter, with aisle widths of at least 92 cm (36 inches) in larger rooms.
- Storage: must be maintained at least 46 cm (18 inches) below the sprinkler head deflector.
- Mechanical rooms: (such as boiler, furnace, and electrical rooms) must provide clear access to equipment. Boiler rooms must contain no storage. Distribution panels should have a clearance of at least 1 metre. In the breaker box, all switches and/or fuses should be identified, including the fire alarm breaker. Doors must remain closed, with self-closing devices in boiler rooms.
- Laundry rooms: keep rear of machines free of dust and lint. Lint traps must be cleaned regularly, with lint waste disposed of safely. Ensure electrical connections are not a fire hazard. Doors are to be kept closed with a self-closing device.
The fire inspection process
Whistler Fire Rescue Service does annual inspections to check that:
- Fire and life safety systems are inspected, tested and maintained.
- Your business operations complies with the BC Fire Code, BC Building Code, local bylaws. Fire Safety Act.
Fire inspections are part of the Business Licence process after the building inspection is complete.
If your business is compliant, you don’t need to do anything further until your next inspection.
If your business is not compliant:
- You will receive an inspection report with a timeline to correct deficiencies.
- We will reinspect your business.
Re-inspections
Your inspection report will give details about your reinspection.
To comply, you’ll need to correct all the deficiencies in your inspection report to meet the BC Fire Code, BC Building Code, local bylaws and Fire Safety Act.
Whistler Fire Rescue Services charges a reinspection fee.
The report makes the owner legally responsible for consequences that arise from the identified problems. There are penalties for not addressing violations; these can include fines and/or legal action.
Some facts to consider
In the most recent census, a combination of appliances, heating, cooking equipment and electrical equipment caused:
- 20,968 fires across Canada (38% of the total)
- $424.5 million in losses (34.4% of the total)
- 940 injuries (41%)
- 63 deaths (16%)
Assembly, institutional, business, industrial, storage and mercantile properties across Canada had:
- 7,364 fires per year (13.3% of the total)
- $424 million in losses (34% of the total)
- 346 injuries and 23 deaths
Business owners are responsible for complying with the BC Fire and Building Code. If you are not sure how to comply, seek professional advice. The owner of a building that catches fire may also face civil lawsuits. Make sure you have a permit before starting any construction.
Building permits
https://www.whistler.ca/building
Preventing fire
The importance of compliance
Owners who are found to have violations during the routine inspection face a re-inspection fee. Penalties for not addressing violations identified during the inspection can include fines and/or legal action.
The report makes the owner legally responsible for any consequences that may arise from the identified problems.
Additionally, the owner of a building that catches fire may face a civil lawsuit – regardless of whether or not the owner has done something wrong.
Understanding the nature of fire can help you prevent or fight it more effectively.
Four factors are required for a fire to start and keep burning: oxygen, heat, fuel and the chemical reaction. In essence, a form of fuel must be heated in the presence of oxygen for a fire to burn. If any one of these components is removed or suppressed, the fire will be extinguished. For example, removing the fuel source, cooling the fire to reduce heat, cutting off the oxygen supply or disrupting the chemical chain reaction can all effectively put out a fire.
Fuel
Fuel for fires can be any combustible material or substance, whether it is a solid, liquid or gas. While the steel supports in a building won’t burn, the wooden beams, furniture, wallpaper and fabrics will. Other examples of fire fuels include sheets and towels, plastic shower stalls, kerosene, paints, oil, natural gas, hydrogen, propane and candle wax.
Heat
Fires create heat, but they also need a heat source to start. Heat can come from chemical, electrical and mechanical sources. Examples include static electricity, a chemical reaction between bleach and oil rags, friction and compressed gas.
Oxygen
Oxygen sustains life, and also sustains fire. Oxygen itself doesn’t bum, but the more oxygen that is present during a fire, the faster the burning process and vice versa.
Chemical reaction
This is the self-sustaining reaction that occurs once the fire has started. The heat from the fire breaks down the fuel into smaller parts called free radicals. These free radicals mix with oxygen, making new molecules and more heat. This extra heat breaks down more fuel, creating more free radicals and keeping the fire burning.
Offices
Office uses include:
- Low-rise and high-rise office buildings
- Professional centres
- Municipal office buildings
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Emergency lighting: may be provided by battery packs with remote and attached heads, or by emergency generators that will illuminate specified A/C fixtures or remote light heads. Must be operational, with no visible damage, with heads aimed in proper direction, and serviced and tagged annually by a certified technician.
- Exit doors: must not be locked or blocked from either the inside or outside. Must be unlocked from the inside when the building is occupied. Must have panic hardware that releases when a force of 9 kg (20 pounds) or less is applied.
- Extension cords: kept to a minimum and not overloaded. They are not intended for permanent use with any appliance; appliances should always be plugged directly into an outlet.
- Fire alarm systems: must have a working A/C power-on bulb and be in good working condition with no audible or visual damage. Must have a current service tag (within the last 12 months) and up-to- date logbook.
- Fire doors: must have a working A/C power-on bulb and be in good working condition with no audible or visual damage. Must have a current service tag (within the last 12 months) and up-to-date logbook.
- Fire hydrants: must be accessible, free of damage and serviced within the specified date. Private hydrants require annual service, with records kept on site.
- Fire lanes: must have an adequate clear width of six unobstructed metres.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Fire Safety Plan: must be reviewed and updated annually.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Garbage disposal: commercial containers must be located three metres from combustible buildings. If inside, commercial containers should have tight-fitting lids and be in fire-separated rooms.
- Portable fire extinguishers must:
- be located adjacent to corridors or aisles that provide access to exits
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Propane tanks: should be stored upright in a well-ventilated, outdoor, secure area away from heat sources and flammable materials.
- Sprinkler systems: must be inspected and tested by qualified personnel at least once per year. Must have a current service tag (within the last 12 months) and up-to-date logbook.
- Sprinkler valves: must be in the open position, either locked and chained or sealed and monitored electronically. No storage is permitted within 46 cm (18 inches) of the bottom of sprinkler heads.
Office inspection checklist (PDF).
Assembly buildings
Assembly uses include:
- Places of worship
- Nightclubs/pubs
- Community halls
- Libraries
- Restaurants
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Aisleways: must provide clear access to exits.
- Decorations: must be non-combustible or treated with a flame retardant.
- Drapes: must be treated, curtains, and other decorative materials must also be treated to meet flame resistance standards as per the BC Fire Code.
- Emergency lighting: may be provided by battery packs with remote and attached heads, or by emergency generators that will illuminate specified A/C fixtures or remote light heads. Must be operational, with no visible damage, with heads aimed in proper direction, and serviced and tagged annually by a certified technician.
- Exit doors: must not be locked or blocked from either the inside or outside. Must be unlocked from the inside when the building is occupied. Must have panic hardware that releases when a force of 9 kg (20 pounds) or less is applied.
- Exit signs: must be visible and remain illuminated at all times the building is occupied.
- Extension cords: kept to a minimum and not overloaded. They are not intended for permanent use with any appliance; appliances should always be plugged directly into an outlet.
- Fire alarm systems: must have a working A/C power-on bulb and be in good working condition with no audible or visual damage. Must have a current service tag (within the last 12 months) and up-to- date logbook.
- Fire doors: Fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Fire hydrants: must be accessible, free of damage and serviced within the specified date. Private hydrants require annual service, with records kept on site.
- Fire Safety Plan: must be reviewed and updated annually.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Garbage disposal: commercial containers must be located three metres from combustible buildings. If inside, commercial containers should have tight fitting lids and be in fire separated rooms.
- Occupant load: Submit occupant load calculation per BC Fire Code requirements to Fire Prevention Branch office for review.
- Portable fire extinguishers must:
- be located adjacent to corridors or aisles that provide access to exits
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Portable heaters: must be an approved type and kept away from combustibles.
- Propane tanks: should be stored upright in a well-ventilated, secure, outdoor area away from heat sources and flammable materials. Sprinkler systems: must be inspected and tested by qualified personnel at least once per year. Must have a current service tag (within the last 12 months) and up-to-date logbook.
Assembly building checklist (PDF)
Restaurants and commercial kitchens
Cooking equipment: shall be installed and maintained so as not to create a fire hazard and in conformance with its certification.
Exhaust system:
- Exhaust systems shall be operated whenever cooking equipment is turned on.
- The entire exhaust system shall be inspected for grease buildup by a qualified person:
- monthly for systems servicing solid fuel cooking operations
- quarterly for systems servicing high-volume cooking operations, such as 24-hour cooking, charbroiling, or wok cooking.
- semi-annually for systems servicing moderate-volume cooking operations.
- annually for systems servicing low-volume cooking operations such as churches, day camps, seasonal business, or senior centres.
• If upon inspection, the exhaust system is found to be contaminated with deposits from grease-laden vapours, the contaminated portions of the exhaust system shall be cleaned by a qualified person.
Fire extinguisher (K-Class) must:
- be located within 30 feet of cooking areas.
- be mounted in a visible location, accessible, and serviced at least once every 12 months.
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles).
Fire suppression system:
- must be serviced at least once every 6 months.
Hoods, grease removal devices, fans, ducts, and other components:
shall be cleaned at frequent intervals to prevent surfaces from becoming heavily contaminated with grease or other residues.
Instructions for manually operating the fire protection systems:
- shall be posted clearly visible in the kitchen as part of the Fire Safety Plan.
Staff are trained:
- to use portable fire extinguishers and manually activate the kitchen fire suppression system.
Compressed gas cylinders:
- store and secure all cylinders in a well- ventilated area. They must be fastened with chains to prevent tipping or falling.
Daycares
Occupancy uses include:
- Daycares
- Preschools
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Aisleways: must provide clear access to exits.
- Candles: must be securely supported in non-combustible containers, and located away from combustible materials.
- Combustible artwork: shall not exceed 20% of the wall or ceiling area.
- Daycares with an occupancy load of up to 40 persons: require a fire alarm and a Fire Safety Plan to BC Building Code and BC Fire Code regulations.
- Daycares with an occupancy load of 40 persons or more: are required to have emergency lighting, to BC Building Code regulations 3.2.7.3(1) and 9.9.1.1.
- Decorations: must be non-combustible or treated with a flame retardant.
- Drapes: must be treated, curtains, and other decorative materials must also be treated to meet flame resistance standards as per the BC Fire Code.
- Egress: each facility must have two means of egress from each floor area.
- Electrical outlets: must be protected with secure covers.
- Emergency contacts: each facility must have a telephone with local emergency numbers posted nearby.
- Exit doors: must not be locked or blocked from either the inside or outside.
- Extension cords: kept to a minimum and not overloaded.
- Fire Drills: must be held at least once per month.
- Fire Safety Plan: shall be in place showing procedures for evacuation, use of fire extinguisher, emergency numbers and conform to BC Fire Code 2.8.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Furnace area: must be segregated from the daycare by a proper fire separation.
- Interconnected A/C wired smoke alarms are required in the following areas:
- all areas where children nap or sleep
- common areas Including playrooms and hallways
- kitchens and cooking areas.
- mechanical or electrical rooms
- Locking devices on exit doors: shall be readily able to open from the inside.
- Portable fire extinguishers must:
- be located adjacent to corridors or aisles that provide access to exits
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Portable heaters: must be an approved type and kept away from combustibles.
- Waste receptacles: shall be of non-combustible material.
Hospitals/care facilities
Occupancy uses include:
- Hospitals
- Health care facilities
- Residential care facilities
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Compressed gases: must be held in a secure storage area (outside).
- Emergency lighting: may be provided by battery packs with remote and attached heads, or by emergency generators that will illuminate specified A/C fixtures or remote light heads. Must be operational, with no visible damage, with heads aimed in proper direction, and serviced and tagged annually by a certified technician.
- Exit doors: must not be locked or blocked from either the inside or outside. Must be unlocked from the inside when the building is occupied. Must have panic hardware that releases when a force of 9 kg (20 pounds) or less is applied.
- Exit signs: must be visible and remain illuminated at all times the building is occupied.
- Fire alarm systems: must have a working A/C power-on bulb and be in good working condition with no audible or visual damage. Must have a current service tag (within the last 12 months) and up-to- date logbook.
- Fire doors: fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire hose cabinets: there must be clear access to cabinets and the hose must be in good repair and complete with nozzles.
- Fire hydrants: must be accessible, free of damage and serviced within the specified date. Private hydrants require annual service, with records kept on site.
- Fire lanes: must have an adequate clear width of six unobstructed metres from building.
- Fire Safety Plan: must be reviewed and updated annually.
- No smoking signs: must be posted in hazardous areas.
- Portable fire extinguishers must:
- be located adjacent to corridors or aisles that provide access to exits
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Sprinkler and standpipe connections: must be capped, free of debris, and accessible.
- Sprinkler systems: must be inspected and tested by qualified personnel at least once per year. Must have a current service tag (within the last 12 months) and up-to-date logbook.
- Sprinkler valves: must be in the open position, either locked and chained or sealed and monitored electronically. No storage is permitted within 46 cm (18 inches) of the bottom of sprinkler heads.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
Hospital and care facility checklist (PDF)
Manufacturing
Occupancy uses include:
- Manufacturing and production
These requirements are in addition to the Fire safety for all buildings section.
View below for checklists for dust-producing processes and spray coating.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Chemical storage: all chemicals must be separated by class and stored in an approved manner.
- Electrical equipment: must be free of dust, with clearance from combustibles.
- Emergency lighting: may be provided by battery packs with remote and attached heads. Must be operational, with no visible damage, with heads aimed in proper direction, and serviced and tagged annually by a certified technician.
- Exit doors: must not be locked or blocked from either the inside or out. Must be unlocked from the inside when the building is occupied. If panic hardware is installed, it must release with a force of 9 kg (20 pounds) or less.
- Exposures: such as pallets or flammable items, should be noted as to the location and type.
- Fire alarm systems: must have a working A/C power-on bulb and be in good working condition with no audible or visual damage. Must have a current service tag (within the last 12 months) and up-to-date logbook.
- Fire doors: fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire hose cabinets: there must be clear access to cabinets, hose must be in good repair and complete with nozzles.
- Fire hydrants: must be accessible, free of damage and serviced within the specified date. Private hydrants require annual service, with records kept on site.
- Fire lanes: must have an adequate clear width of six unobstructed metres from building.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Fire Safety Plan: must be reviewed and updated annually.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Flammable liquids: must be stored in approved containers, cannot be dispensed into metal containers unless grounded, cannot be stored next to exits. Vapours cannot accumulate.
- Garbage disposal: commercial containers must be located three metres from combustible buildings. If inside, commercial containers should have tight-fitting lids and be in fire-separated rooms.
- ‘No Smoking’ signs: must be posted in hazardous areas.
- Portable fire extinguishers must:
- be located adjacent to corridors or aisles that provide access to exits
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Portable heaters: must be an approved type and kept away from combustibles.
- Propane cylinders: cylinders inside must be connected to appliance/ equipment and in use. All cylinders (full or empty) must be stored outside in a secure location.
- Sprinkler and standpipe connections: must be capped, free of debris and accessible.
- Sprinkler valves: must be in the open position, either locked and chained, or sealed and monitored electronically. No storage is permitted within 46 cm (18 inches) of the bottom of the sprinkler heads.
- Ventilation: there must be adequate exhausting of vapours, dust, etc.
Combustible dust that has a particle size of 0.5 mm (500 microns) or small is a fire and explosion hazard. A manufacturing occupancy that produces combustible dust through its operations must implement additional measures to ensure a reasonable level of safety.
In the Resort Municipality of Whistler, a dust-collection system may require a building permit.
For additional information about building permit requirements, please contact the Building Department at building@whistler.ca or 604-935-8150
Combustible dust-producing processes
Dust accumulation and removal:
- Combustible dust: shall not be permitted to accumulate on surfaces, including elevated horizontal surfaces such as roof joists, in a layer thicker than 3.2 mm (1/8 in.)
- Dust removal: Where it is not possible to effectively remove accumulations of dust by vacuum, it is permitted to use compressed air or other means that will cause the dust to become suspended in the air during removal if all sources of ignition are eliminated and all machinery and equipment is de-energized.
- Dust collectors: must be emptied daily.
Ducting:
- Flexible ductwork: shall be kept to a minimum and only be used for final machine connection in a length required for machine operation.
- Non-metallic ducting: is not permitted.
Equipment use and installation:
Dust-collection systems / dust-producing equipment must be installed in accordance with the BC Fire Code.
- Enclosureless dust-collectors: are located at least 6.1 m (20 ft) from any means of egress, areas routinely occupied by personnel, and other dust collectors.
- Electrical panels and fixtures exposed to a combustible dust environment: shall be de-energized and cleaned by a certified electrician.
- Equipment: must be electrically grounded, bonded and interlocked.
- Operations or machines that generate sparks or combustible vapours: may not be served by dust-collection systems connected to woodworking machines
- Fire Safety Plan: is required to be submitted to the fire department for approval and kept on site.
Combustible dust that has a particle size of 0.5 mm (500 microns) or small is a fire and explosion hazard. A manufacturing occupancy that produces combustible dust through its operations must implement additional measures to ensure a reasonable level of safety.
In the Resort Municipality of Whistler, a dust-collection system may require a building permit.
For additional information about building permit requirements, please contact the Building Department at building@whistler.ca or 604-935-8150.
Spray-coating process involving flammable and combustible liquids
Equipment use and installation:
- Spray booths, spray equipment, mixing rooms: are installed in conformance with the BC Fire Code
- Equipment: is electrically grounded, bonded, and interlocked.
- A clear space: of not less than 0.9 m (3 ft) generally shall be maintained on all sides and above the spray booth.
- Mixing, dispensing or transfer of liquids: shall only be done in the spray area or mixing room with the ventilation in operation.
- Amount of liquid permitted in a single spray area: shall not exceed 227 l (60 gal.)
Site maintenance:
- All spray areas: shall be kept free of excessive accumulation of deposits of combustible residues.
- Filters: are to be replaced as necessary to ensure efficient and effective operation of the ventilation system.
- Contaminated rags and fabrics: are to be disposed of in approved waste containers.
- Fire Safety Plan: is required to be submitted to the fire department for approval and kept on site.
Multi-unit residential buildings
Occupancy uses include:
- Low-rise and high-rise apartment buildings
- Condominium complexes
- All multiple residential occupancies with common use areas (hallways, foyers, etc.)
- Hotels
These requirements are in addition to the Fire safety for all buildings section.
- Access: the fire department may request provisions for accessing locked stairwells, service rooms, etc.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Chemical storage: chemicals must be separated by class and stored in approved manner.
- Electrical/mechanical rooms: must be clearly identified.
- Electrical panels: sprinkler control valves and other electrical/ mechanical appliances must be easily accessible and clear of storage.
- Fire doors: fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire & life safety systems: must have up-to-date servicing by qualified professionals and operate free of deficiencies. These include fire alarms, sprinkler systems, fire extinguishers, emergency lighting.
• Fire lane access: must be kept clear and accessible for fire apparatus.
• Hallways/exit passages: must be kept clear of obstructions.
- Personal storage locker area: must not compromise sprinkler coverage or contain dangerous goods such as propane cylinders, flammable liquids.
- Storage of combustibles on balconies: must be maintained to not cause undue fire risk.
- Underground parking area: must be free of all combustible storage.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
Fire safety plans
A Fire Safety Plan is a detailed document that covers all aspects of fire safety for a specific building or property including:
- Building info including construction and fire protection systems.
- A safe and orderly way for occupants to evacuate the building.
- Proper maintenance and housekeeping required to prevent fires.
- Methods of control that minimize damage from fires if they do occur.
Multi-residential occupancies require a Fire Safety Plan that:
- is kept on-site in an approved box with padlock.
- is reviewed annually and updated as necessary.
- contains records of the last two years of monthly fire and life safety checks.
- contains most recent fire and life safety service records performed by a qualified professional, including in-suite device inspection and testing.
- contains most recent required service records for building systems such as dryer ducts, emergency generators, radio amplification if necessary.
Multi-unit residential building checklist (PDF)
Retail/commercial
Mercantile uses include:
- Shopping centres/retail shops
- Multi-unit commercial buildings
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Boilers/hot water tanks: no combustibles may be stored next to tanks.
- Chemical storage: chemicals must be separated by class and stored in approved manner.
- Emergency lighting: may be provided by battery packs with remote and attached heads, or by emergency generators that will illuminate specified A/C fixtures or remote light heads. Must be operational, with no visible damage, with heads aimed in proper direction, and serviced and tagged annually by a certified technician.
- Exit doors: must not be locked or blocked from either the inside or outside. Must be unlocked from the inside when the building is occupied. Must have latching hardware that releases when a force of 9 kg (20 pounds) or less is applied. Stairwell doors must have self-closing and latching devices.
- Exit signs: must be visible and remain illuminated at all times the building is occupied.
- Fire alarm systems: must have a working A/C power-on bulb and be in good working condition with no audible or visual damage. Must have a current service tag (within the last 12 months) and up-to- date logbook.
- Fire doors: fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire hydrants: must be accessible, free of damage and serviced within the specified date. Private hydrants require annual service, with records kept on site.
- Fire lanes: must have an adequate clear width of six unobstructed metres from building.
- Fire Safety Plan: must be reviewed and updated annually.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Garbage disposal: commercial containers must be located three metres from combustible buildings. If inside, commercial containers should have tight-fitting lids and be in fire-separated rooms.
- Portable fire extinguishers must:
- be located adjacent to corridors and service rooms within 75 feet travel distance
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Sprinkler and standpipe connections: must be capped, free of debris, and accessible.
• Sprinkler systems: must be inspected and tested by qualified personnel at least once per year. Must have a current service tag (within the last 12 months) and up-to-date logbook.
- Stairwells and corridors: must be free of tripping hazards.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Storage: must be maintained at least 46 cm (18 inches) below the sprinkler head deflector.
- Underground parking area: must be free of all combustible storage. See storage within parking garage facilities.
Retail and commercial checklist (PDF)
Schools
Assembly uses include:
- Schools
- Daycares
- Community Halls
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road, free of foliage, in contrasting colour.
- Lockbox and keys: a lockbox is required and must contain keys to all common areas and service rooms.
- Chemical storage: chemicals must be separated by class and stored in approved manner.
- Combustible artwork: shall not exceed 20% of wall/ceiling area.
- Decorations: must be non-combustible or treated with a flame retardant.
- Drapes: must be treated, curtains, and other decorative materials must also be treated to meet flame resistance standards as per the BC Fire Code.
- Emergency lighting: by battery packs with remote or attached heads, or emergency generators to power A/C fixtures or lights. Must be operational and undamaged, properly aimed, serviced annually by certified technician.
- Exit doors: must not be blocked. Must be unlockable from inside when building is occupied. If panic hardware installed, door must release with force of 9 kg (20 pounds) or less.
- Exit signs: must be visible and illuminated when building is occupied.
- Fire alarm systems: must have working power bulb with no audible/ visual damage. Must have service tag from within last 12 months and up-to-date logbook.
- Fire doors: fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire drills: must be held at least 3 times in fall and spring school terms.
- Fire hydrants: must be accessible, free of damage and serviced by specified date. Private hydrants require annual service with records kept on site.
- Fire lanes: must be 6 unobstructed metres from building.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Fire Safety Plan: must be reviewed and updated annually.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Flammable liquids: must be stored in approved containers in ventilated area, cannot be dispensed into metal containers unless grounded or stored next to exits.
- Garbage disposal: containers must be 3 metres from combustible buildings. If inside, containers should have tight-fitting lids and be kept in fire-separated rooms.
- Portable fire extinguishers must
- be located adjacent to corridors and service rooms within 75 feet
- be mounted in visible and accessible locations and serviced at least once a year by certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Sprinkler and standpipe connections: must be capped, free of debris, and accessible.
- Sprinkler systems: must be inspected/tested by certified technicians at least once per year. Must have current service tag and up-to-date logbook.
- Sprinkler valves: must be in open position, locked and chained, or sealed and monitored electronically. Storage not permitted within 46 cm (18 inches) of sprinkler heads.
- Storage: not permitted within 46 cm (18 inches) of sprinkler heads.
- Waste paper containers: in public areas must be non-combustible.
Service stations
Industrial uses include:
- Gas/fuel filling stations
- Automotive shops
These requirements are in addition to the Fire safety for all buildings section.
- Absorbent material: should be available to soak up fuel spills.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
- Attendants: must be trained as per BC Fire Code 4.6.8.5. and 4.6.8.6.
- Cutting/welding equipment: compressed gas bottles must be secured and have check valves. There must be no mechanical damage to gas hoses.
- Dispensing hose: check for physical/ mechanical damage.
- Dispensing unit shut-off devices: must be clearly identified, remote and shielded from fire. At marine service stations, they must have a readily accessible valve in each pipeline at or within 7.5 metres of pier to shut off supply from shore.
- Electrical equipment: no extension cords permitted.
- Fire doors: must not be blocked or wedged open, including stairwell doors. Must have no-hold-open devices attached.
- Fire Safety Plan: must be reviewed and updated annually.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Garbage disposal: commercial containers must be located three metres from combustible buildings. If inside, commercial containers should have tight-fitting lids and be in fire-separated rooms.
- Heating units: check condition of units. No portable heaters permitted.
- ‘No smoking, engine off’ signs: must be posted at dispensing equipment.
- Lockbox and keys: A lockbox is required and must contain keys to all common areas and service rooms.
- Portable fire extinguishers: must:
- be located adjacent to corridors or aisles that provide access to exits
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles)
- have a minimum rating 2A-10BC
- Propane cylinders: cylinders inside must be connected to appliance/equipment and in use. All cylinders (full or empty) must be stored outside in a secure location.
- Propane fueling: no combustibles may be stored near tanks.
- Soiled rags: must be disposed of in an approved metal container with a tight-fitting lid.
- Tire storage: when outdoors, must generally be kept 15 metres from buildings, unless the pile is 52 or less.
- Wash tanks: it is recommended that wash tanks be an approved type with fusible link and metal lid.
- Waste oil storage: maximum storage permitted in an above-ground storage tank is 5,000 litres.
Service station checklist (PDF)
Warehouses
Industrial uses include:
- Warehousing and storage
- Shipping and receiving
These requirements are in addition to the Fire safety for all buildings section.
- Address: must be visible from road, free of foliage, in contrasting colour.
- Electrical equipment: must be dust-free with clearance from combustibles.
- Emergency lighting: by battery packs with remote or attached heads, or emergency generators to power A/C fixtures or lights. Must be operational and undamaged, properly aimed, serviced annually by certified technician.
- Exit doors: must not be blocked; must be unlockable from inside. If panic hardware installed, door must release with force of 9 kg (20 pounds) or less.
- Exit signs: must be visible and illuminated when building is occupied.
- Exposures such as pallets or flammable items: should be noted by location and type.
- Fire alarm systems: must have working power bulb with no audible/ visual damage. Must have service tag from within last 12 months and up-to-date logbook.
- Fire doors: Fire doors, including stairwell doors, must not be blocked or wedged open. They should have proper closures and must not be held open with wedges or other objects.
- Fire hose cabinets: must have clear access, hose must be in good repair and complete with nozzles.
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Fire hydrants: must be accessible, free of damage and serviced by specified date. Private hydrants require annual service with records kept on site.
- Fire lanes: must have clear width of six unobstructed metres from building.
- Forklifts: propane/gasoline lifts require minimum 2A-10BC rating.
- Lockbox and keys: A lockbox is required and must contain keys to all common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Garbage disposal: commercial containers must be three metres from combustible buildings. If inside, should have tight-fitting lids and be in fire-separated rooms.
- ‘No Smoking’ signs: must be posted in hazardous areas.
- Portable fire extinguishers must:
- be mounted in a visible and accessible location and serviced/ tagged at least once a year by a certified technician;
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles);
- have a minimum rating 2A-10BC.Portable heaters: must be an approved type and kept away from combustibles.
- Propane cylinders: cylinders inside must be connected to appliance/equipment and in use. All cylinders (full or empty) must be stored outside in secure location.
- Sprinkler and standpipe connections: must be capped, free of debris and accessible.
- Sprinkler system: must be inspected/tested by certified technicians at least once per year. Must have current service tag and up-to-date logbook.
- Sprinkler valves: must be in open position, locked and chained, or sealed and monitored electronically.
- Storage arrangement: maximum height of storage of commodities must comply with sprinkler system design.
- Waste paper containers: in public areas must not be combustible.
Tourist accommodation
Bed and breakfast TB1 zoned
These requirements are in addition to the Fire safety for all buildings section.
Zoning Requirements TBI – Bylaw 906
- Portable fire extinguishers: a minimum of one 5-lb multi-purpose dry chemical (2A-10BC) rating must be installed on each storey of the building. Fire extinguishers shall be installed to be conspicuously located and readily accessible, mounted near the exit with the top of the extinguisher not higher than 5 ft from the floor. Must be maintained annually.
- Smoke alarms: are equired in all sleeping rooms throughout the house, as well as in the hallways on every level of the house and shall be hardwired (power supply). Smoke alarms shall be interconnected so that the activation of one alarm will cause all the alarms within the house to sound. This can be achieved by direct wiring or wirelessly (i.e., Bluetooth).
- Carbon monoxide (CO) alarms: are required if the house has an attached garage or has a fuel-fired (natural gas, propane, fuel oil, diesel, wood) appliance such as a furnace, hot water tank, stove, or fireplace. CO detectors must be installed near sleeping areas.
- Egress from bedrooms: all sleeping rooms must have smoke alarms and shall have at least one outside window or exterior door openable from the inside without the use of keys, tools or special knowledge and shall provide an unobstructed opening of not less than 0.35 m2 with no dimension less than 380 mm (about 1.25 ft).
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
Pension TP4 zoned
These requirements are in addition to the Fire safety for all buildings section.
Zoning Requirements TB4 – Bylaw 591
- Fire alarm system:
- required if there are more than 10 occupants in the building and more than 4 sleeping rooms.
- a fire alarm would also be required for a building that is sprinklered to NFPA 13 or 13R.
- Fire separation of residential suites (sleeping rooms): as per 9.10.9.16.(2), sleeping rooms must have a 45 min fire separation from other rooms; if the building only houses lodgers or there are more than 8 lodgers in an SFD with the proprietor.
- Emergency lighting: corridors and access to exits need emergency lighting.
- Exit signs: if the building is 3 storeys in building height it would need exit signs.
- Sprinklers: may be required based on special parameters under a Building Permit.
- Fire Safety Plan: this requirement is outlined in the Fire Code Fire Code Fire Safety Plan Guidelines 2014 – Fire Prevention Officers’Association of BC: https://www.fpoa.bc.ca/fire-safety-plan-guidelines-2014/
- Portable fire extinguishers: a minimum of one 5-lb multi-purpose dry chemical (2A-10BC) rating must be installed on each storey of the building. Fire extinguishers shall be installed to be conspicuously located and readily accessible, mounted near the exit with the top of the extinguisher not higher than 5 ft from the floor. Must be maintained annually.
- Smoke alarms: are equired in all sleeping rooms throughout the house, as well as in the hallways on every level of the house and shall be hardwired (power supply). Smoke alarms shall be interconnected so that the activation of one alarm will cause all the alarms within the house to sound. This can be achieved by direct wiring or wirelessly (i.e., Bluetooth).
- Carbon monoxide (CO) alarms: are required if the house has an attached garage or has a fuel-fired (natural gas, propane, fuel oil, diesel, wood) appliance such as a furnace, hot water tank, stove, or fireplace. CO detectors must be installed near sleeping areas.
- Egress from bedrooms: All sleeping rooms must have smoke alarms and shall have at least one outside window or exterior door openable from the inside without the use of keys, tools or special knowledge and shall provide an unobstructed opening of not less than 0.35 m2 with no dimension less than 380 mm (about 1.25 ft).
- Fire separations: must be maintained without any holes or openings that could compromise their integrity or intended purpose.
- Lockbox and keys: a lock box is required, and it should have keys to common areas and service rooms.
Pension TP4-Zoned checklist (PDF)
Storage within parking garage facilities
Code requirements for parking garages
- Classification: Parking garages are classified as Low Hazard Industrial Occupancy (Group F – Division 3) per BC Building Code NoteA-3.1.2.1.(l).
- Sprinkler systems: If sprinklered, design must follow NFPA 13 standards.
- Usage restrictions:
- Only original design use is allowed
- Vehicles and trailers cannot be used for material storage
- Combustible materials:
- Only vehicle-related combustibles are allowed
- Prohibited items include laundry carts, furniture, appliances, construction materials, and firewood.
- Single dwelling unit garages are an exception.
- Occupancy changes: Additional storage increases fuel load, changing occupancy to F2 Medium Hazard, which is not allowed in Multi-Unit Residential Buildings.
- Exceeding combustible limits: If combustibles exceed Group F3 levels, a professional engineer must review and possibly upgrade the fire sprinkler system, or reduce combustibles.
Common fire department inspection requirements
Sprinkler systems:
- Sprinkler and standpipe connections: must be capped, free of debris, and accessible.
- Sprinkler systems: must be inspected/tested by certified technicians at least once per year. Must have current service tag and up-to-date logbook.
- Sprinkler valves: must be in open position, locked and chained, or sealed and monitored electronically.
- Storage: not permitted within 46 cm ( 18 inches) of sprinkler heads.
- Fire extinguishers must:
- be located adjacent to corridors and service rooms within 75 feet travel distance,
- be mounted in a visible location, accessible, and serviced and tagged at least once every 12 months by a certified technician,
- be full and functioning (no leaks, damage, corrosion, malfunctioning parts or clogged nozzles) have a minimum rating 2A-10BC.
- Fire alarms: must have working power bulb with no audible/ visual damage. Must have service tag from within last 12 months and up- to-date logbook.
- Emergency lighting: by battery packs with remote or attached heads, or emergency generators to power A/C fixtures or lights. Must be operational and undamaged, properly aimed, serviced annually by certified technician.
- Exit signs: must be visible and illuminated.
- Signage: clearly mark exits, fire extinguisher locations, and other emergency equipment with appropriate signage.
- Ventilation: Proper ventilation systems must be in place to manage exhaust fumes and maintain air quality.
- Fire separations: with appropriate fire-resistance ratings must be maintained between different occupancy types within the building without any holes or openings that could compromise their integrity or intended purpose.
- Fire department access: ensure that fire department access routes and connections are provided and maintained for efficient firefighting operations.
- Fire doors: must not be blocked or wedged open, including stairwell doors. Must have no-hold-open devices attached.
- Fire hydrants: must be accessible, free of damage and serviced by specified date. Private hydrants require annual service with records kept on site.
- Fire lanes: must have clear width of six unobstructed metres from building.
- Lockbox and keys: a lock box is required, and it should have keys to common areas and service rooms.
- Areas of refuge: must be free from any storage of materials, equipment, or other items.
- Address: must be visible from road and lane, free from foliage, and in a contrasting colour.
Compliance
For compliance to BCFC, BCBC or Fire & Life Safety Bylaw, one or more of the following actions may be ordered by the Fire Chief:
1. Immediately remove ALL propane cylinders from within the building, facility and or underground parking garage and store in a secure location outside.
2. Return all parking stalls to their original use as vehicle storage.
a. Use of parking stalls as other than vehicle storage constitutes a “change of use” and will require approval from the Resort Municipality of Whistler (RMOW) through a building permit process.
3. Remove all partitions and walls in the parking garage that have been constructed without building permit(s).
4. Remove all storage that is not permitted in a Low-Hazard Industrial (Group F3) Occupancy under the BC BC and BCFC. Remove any incidental storage that exceeds a fuel load of 50 kg of combustible content per square meter or 1200 MJ of heat release from the building’s contents per square metre.
5. Business owners are responsible for complying with the BC Fire and Building Code. If you are not sure how to comply, seek professional advice. Make sure you have a permit before starting any construction. View whistler.ca/building and reach out to building@whistler.ca or 604-935-8150.
Should you have further questions or inquiries regarding the information provided above, please do not hesitate to contact the Fire Prevention Division of Whistler Fire Rescue Services fireprevention@whistler.ca or 604-203-1798.