Getting Around

Retail and accomodations along Village Stroll are built up on an elevated level. Numerous stairs and ramps are located along the Village Stroll and, at each set of stairs, there is a map indicating the closest ramp to reach your destination. These ramps are also each represented on the Access Whistler Map and includes the slope of each individual ramp.

Getting to and Staying in Whistler

Whistler provides a variety of accommodation options in terms of both accessibility needs and price points. For more information, visit the Tourism Whistler website or contact 1-800-944-7853.

Venue Accessibility

Find an accessible facility that is right for you. The Resort Municipality of Whistler (RMOW) and its partners are committed to making sure our community is accessible for all those facing mobility issues and access related issues. With that in mind, we have partnered with the Rick Hansen Foundation on an online accessibility rating tool called planat.

The planat site gives in-depth accessibility ratings to RMOW and partner facilities and also provides the opportunity to add customer reviews. Alongside reviews, there are useful photographs of facilities so you can see for yourself before you travel.

Access planat

Transportation

Travel Type	Provider	Details
Air	Vancouver International Airport	Assistance can be pre-booked.
Air	Whistler Air Service	As planes are float planes. Must be able to stand to board planes.
Ground	BC Wheelchair Van Rentals 604-597-3336	All rental vans have access ramps and space for wheelchair in front passenger area. Vehicles must be driven by able bodied individuals as no vans are equipped with hand controls.
Ground Transport from Vancouver International Aiport to Whistler	Vancouver Taxi 604-871-1111	Not necessary to pre-book from Airport as always accessible taxis waiting. Cost to be negotiated - approximately $400 one way as return mileage to Vancouver must be paid.
Ground	Ride Booker	Must request a wheelchair accessible vehicle.
Ground	Whistler Limousine 604-905-7779	Must be able to transfer from a wheelchair as the service does not accommodate the person travelling within the vehicle while in a wheelchair.
Ground	Avis Car Rental	Hand controls or lift is available if requested in advance.
Ground	Greyhound	Must book approximately two weeks in advance.
Ground	Luxury Transport	Must book at least 72 hours in advance.
Ground	WhistlerRides	Can accommodate up to 6 wheelchairs.
Ground	Pacific Coach Lines	Must book at least 72 hours in advance.
Rail	Rocky Mountaineer	Lift is only 26 inches wide. Operates only in the summer.
Ground in Whistler	Resort Cabs 604-938-1515	Must request wheelchair accessible vehicle.
Ground in Whistler	Whistler Transit	Equipped with ramps and hydraulic kneelings. There is a limit of two wheelchairs per bus. Many bus stops do not have a curb and ramp slope may exceed 6 per cent.
Accessible parking in Whistler	Temporary accessible parking pass 604-932-5535	Temporary accessible parking pass program is for visitors who have forgotten their accessible parking placard or for residents with short term mobility disabilities. Temporary passes are available for purchase at Municipal Hall for $20 and are valid up to a maximum of three months. Applicants must have proof of disability (doctor's note) for non-visible disability.

Access Whistler Map

The Access Whistler Map was created to show users the most accessible entrances into the Village Stroll and assist users to locate ramps up to the concourse levels, entrances to shops, restaurants and hotels.

The Access Whistler Map works in conjunction with ramp signage and facilitates the accessible movement of people through the Village to access ramps, elevators, accessible washrooms, the mountains and into the trail network system. It was developed with the premise of providing useful information to empower the best decision-making for people of all abilities.

Download the Access Whistler Map.

Wayfinding Improvements

Throughout Whistler Village, wayfinding improvements have been implemented for persons with disabilities.

Audible intersection crossing signals
Tactile curb cuts
Signage at stairs to demonstrate where ramp access is located for buildings on the elevated levels

Whistler is also in the process of testing new standards for accessible sidewalks.

Visitor Information and Assistance

Tourism Whistler manages the Whistler Visitor Information Centre, located at 4230 Gateway Drive. Staff can provide first-hand knowledge about local services, maps, events, accommodation and transportation.

The RMOW's Village Hosts are also readily available to help. Look for the smiling faces in red jackets throughout the Village Stroll to provide first-hand knowledge about local business, services and directions. Village Host kiosks are located by the Starbucks south of Village Square and at Whistler Olympic Plaza beside the inclusive playground.

Contact the Village Host Program at 604-935-8478 during regular business hours.

Support Services

Service	Specifics	Provider	Contact
Emergency Support	Text to 9-1-1 service for people who are deaf, deaf blind, hard of hearing or have a speech impediment	Must register your cellphone with your cell phone company (e.g. TELUS, Bell, Rogers) prior to making an emergency 9-1-1 call	Click on this link to register.
Personal care	Personal home care	We Care Home Health	bmacdonald@wecarecanada.com 604-980-6350 1-888-592-1122
Personal care	Personal care, wound care, rehab assistance. Limited availability and requires advanced booking.	Howe Sound Home Support	604-815-6859
Childcare for children with disabilities	Trained childcare workers for children with special needs. Advanced booking recommended	Babysitting Whistler	info@babysittingwhistler.com 1-888-906-2229 1-604-902-2229
Home Delivery	Deliver groceries, take out or liquor	Whistler Dine In	http://www.whistlerdinein.com/ 604-966-6866
Health and Medical	Emergency medical centre	Whistler Diagnostic Center	604-932-3977
Health and Medical		Northland Medical Clinic	604-932-8362
Health and Medical		Town Plaza Medical Clinic	604-905-7089
Health and Medical	Pharmacy	Shoppers Drug Mart	604-905-5666
Health and Medical	Pharmacy, including rental of Wheelchairs & Crutches - pickup at Squamish location only	Shoppers Drug Mart Squamish	604-892-5258 1339 Pemberton Ave., Squamish Open 8 a.m. to midnight
Health and Medical	Pharmacy, including rental of Wheelchairs & Crutches	Rexall Pharmacy	Village Square: 604-932-4251 Marketplace: 604-932-2303
Adaptive Equipment Loan Program	Wheelchairs, shower chairs, crutches and other assistive daily living equipment. Requires a referral form to be completed by Healthcare Professional	Canadian Red Cross See Squamish location on website	604-892-5318 Hours of Operation Mon/Wed/Fri 9 a.m.–12 p.m.
Adaptive Equipment Rentals	Hand-cycles, sit-skis, wheelchairs, lifts, adaptive sport lessons	Whistler Adaptive Sports Program	604-905-4493 info@whistleradaptive.com www.whistleradaptive.com
Adaptive Equipment Rentals	Wheelchairs, shower chairs and hand cycles	Access Sea to Sky	604-905-2570 assa@telus.net
Health and Medical	Oxygen	Sabre Rentals	604-932-5583 sabrerentals@telus.net
Health and Medical	Medical supplies. Next day delivery available.	Chairstuff	604-878-4133
Advocate and Resource Provider	Services and resources for people with cognitive and development disabilities	Community Living BC	Website 1-877-660-2522
Advocate and Resource Provider	Services and resources for people with spinal cord injuries	Spinal Cord Injury BC (SCI-BC)	Website
Advocate and Resource Provider	Services and resources for people who are blind or who have low vision	Canada's National Institute for the Blind	Website 604-431-2121
Advocate and Resource Provider	Services and resources for people who are dear or hard of hearing	Western Institute for the Deaf and Hard of Hearing	Website 604-736-7391 TTY: 604-736-2527

Accessible Parking

There are a number of accessible parking stalls in the Whistler Village Day Lots in close proximity to the pedestrian exits along Blackcomb Way, as well as accessible parking stalls located throughout the village.

Accessible Parking

Accessible Gas Station

There are two accessible gas stations located in Whistler. One is located in the south in the Creekside neighborhood and the other is in the north in the Rainbow neighborhood.

South - Whistler Husky Market is an accessible gas station located at 2101 Lake Placid Road in Whistler Creekside. There is always an attendant available 24-hours to assist with refueling. Honk your car horn for assistance, use the intercom button at the gas pump or phone them directly at 604-932-3959 and let the employees know which gas pump you are using.

North - Whistler Chevron Market is an accessible gas station located at 8110 Crazy Canuck Drive in Rainbow. There is an attendant available between 6 a.m. to 10 p.m. to assist with refueling. Phone them directly at 604-962-2090 and let the employees know which gas pump you are using.

Accessible Public Washrooms

Locations of accessible public washrooms are listed on the Access Whistler Map . Most hotels have accessible public washroom facilities just off their main lobbies.