On shared unceded L̓il̓wat7úl and Sḵwx̱wú7mesh territory

Municipal Hall staff image by Mike Crane

General inquiries

Resort Municipality of Whistler
Municipal Hall
4325 Blackcomb Way, Whistler, B.C.  V8E 0X5

Open Monday to Friday 9 a.m. to 4 p.m. excluding Statutory Holidays

Tel: 604-932-5535  |  Fax: 604-935-8109  |  Toll Free: 1-866-932-5535  |  info@whistler.ca​

After-hours emergency contacts

RCMP (Police) Non-Emergency 604-932-3044
RCMP (Police) Emergency 911

Fire Non-Emergency 604-935-8260
Fire Emergency 911

Bylaw Services 604-935-8280
Water and Sewer 604-935-8320
Roads Department 604-935-8300
Wastewater Treatment Plant 604-935-8380

Emergency Support Services 604-966-4845

Media inquiries

Please contact the Resort Municipality of Whistler’s Communications Department with any media requests and to coordinate interviews on behalf of the municipality.

Weekend and After-hour Media Requests
For after-hour media requests, email media@whistler.ca. Only media requests of an urgent and operational nature will be responded to after hours. All other requests will be actioned the next business day. Please note that all interview requests for the mayor are managed by the RMOW Communications Department and the Mayor does not respond directly to interview requests.

Submit a media request

Mayor and Council

If you do not wish to have your correspondence included as a part of a Regular Council meeting, please use the email addresses below to write to Mayor and Council. Alternatively, you can call the Mayor or a Councillor at the municipal phones numbers listed below. Please note that these numbers are landlines, and cannot accept text messages.

Mayor Jack Crompton
604-935-8101 | email

Corporate Coordinator: Julie Farr
(liaison to the Chief Administrative Officer, Virginia Cullen)
604-935-8103 | jfarr@whistler.ca

Councillor Arthur De Jong
604-935-8225  |  adejong@whistler.ca

Councillor Cathy Jewett
604-935-8227  |  cjewett@whistler.ca

Councillor Jessie Morden
604-935-8228  |  jmorden@whistler.ca 

Councillor Jen Ford
604-935-8226  |  jford@whistler.ca

Councillor Jeff Murl
604-935-8230  |  jmurl@whistler.ca 

Councillor Ralph Forsyth
604-935-8229 |  rforsyth@whistler.ca

Writing a Letter to Council
Make a Presentation to Council

Departments

Chief Administrator’s Office
Chief Administrator’s Office

Community Engagement and Cultural Services

604-935-8252 | Karen Elliott, General Manager

Infrastructure Services

604-935-8190  |  engineers@whistler.ca  |  Infrastructure Services Department

Corporate Services and Public Safety

Corporate and Community Services Department

Climate Action, Planning and Development Services

Resort Experience Department

Request to Light a Landmark and Proclamation Requests

Requests to proclaim a specific day or to light up the Fitzsimmons Bridge to support a cause are considered by Council at a Regular Council Meeting. See our Writing to Council page for more information on how to submit a request.

Online Services

Several programs and services have the option for online payment or registration.

Claims against the RMOW

The Resort Municipality of Whistler (RMOW) does not attend to or repair damages on private property. For property damage, please contact your insurance provider who may be able to assist you with your damage.

If you feel that the RMOW is responsible for your loss or damages, you may submit a claim to the RMOW.

You are required to provide written notice to the RMOW within two (2) months of the date of the loss or damage as required under Section 736 of the Local Government Act. Please note: Other limitation periods may apply and you may wish to consult with legal counsel. The information contained on this page does not take the place of legal advice.

Please submit written notice of your claim to the RMOW by email to corporate@whistler.ca or by mail:

Resort Municipality of Whistler
Municipal Hall
4325 Blackcomb Way
Whistler, BC V8E 0X5
Attn: Legislative Services, Insurance Claims

After written notice has been received, you will be contacted by a representative of the RMOW to confirm receipt of your submission. 

Addresses

Service facilities

Public Safety Building
The RMOW Public Safety Building is located across from Municipal Hall in Whistler Village and is home to:

  • Whistler Fire Rescue Service
  • RMOW Bylaw Services
  • Whistler Royal Canadian Mounted Police (RCMP)

4315 Blackcomb Way

Public Works Yard
8020 Nesters Road
Whistler BC  V8E 1K2
604-935-8300
After hours emergencies: 604-935-8300
Hours of operation: Monday to Friday, 8 a.m. to 4 p.m.

Visitor services facilities

Village Host Kiosks
The RMOW’s Village Host volunteers provide year-round assistance to visitors requiring guidance and direction.  

Village Host kiosks are located near the Starbucks south of Village Square and at Whistler Olympic Plaza adjacent to the inclusive playground | 604-935-8478 | ihost@whistler.ca

Visitor Information Centre
Operated by Tourism Whistler, staff at the Visitor Information Centre can provide information on what’s happening around town and assist with accommodation, bus schedules, directions, and activity information.

Located at the Village Bus/Taxi Loop (Exit Highway 99 at Village Gate Boulevard and turn right at Gateway Drive) | 604-935-3357 | Toll free 1-877-991-9988

Whistler Conference Centre
The Whistler Conference Centre is located in the heart of Whistler Village and features over 40,000 square feet of versatile meeting space and the capacity to host conferences and events of all sizes. The facility is owned by the RMOW and operated by Tourism Whistler.

4010 Whistler Way | 1-888-869-2777 (Toll free in North America) | 604-932-3928 | sales@tourismwhistler.com