Whistler’s annual Community Life Survey opens May 30

Publication Date: May 24, 2022

Community Life Survey

Whistler residents are invited to participate in the Resort Municipality of Whistler’s (RMOW) annual Community Life Survey (CLS). Conducted by Deloitte LLP, the CLS is the primary tool for measuring service performance and understanding the community’s priorities, needs and concerns.

The survey consists of two parts:  

  • A phone survey of 300 permanent residents and 200 second homeowners; and
  • An online survey for all residents.

“This is the community’s chance to provide input on all things ‘Whistler’. I encourage all residents to participate in the Community Life Survey. The responses will help inform municipal decision-making on municipal services, needs and priorities,” said Mayor Jack Crompton. “You can participate by completing the phone survey or signing up to receive the online survey by email.” 

Phone survey 

The 15-minute phone survey will commence on May 30. All calls will come from the phone number 877-392-0956. Questions will be focused on all aspects of community life in Whistler, and will include some demographic questions. The RMOW or Deloitte will never ask for your private personal information that can be used to identify you, such as your SIN number.

How to receive the online CLS Survey

Sign up by June 20 at whistler.ca/survey to receive a unique URL by email to access the CLS. You will receive an email with a link to the survey when the survey is available on June 27.

Responses will remain confidential and will not be tied to the email address provided. The online survey will open on June 27 and close on July 17. If you participated in the CLS phone survey, you do not need to complete the online survey.


The RMOW is committed to evidence-based, transparent governance. Results from the CLS help Council and staff track service performance and understand the community’s priorities, needs and concerns. Results will inform corporate and community planning and operations. 

The 2022 survey is being conducted by Deloitte, a global leader in market research recognized for its innovation, quality and trust. Deloitte helps municipalities connect effectively with residents and businesses through surveys that identify perceptions and opinions and pinpoint the importance of local issues. Survey results will be shared with the community later in the summer. 

The CLS has been an important part of Whistler’s community monitoring program since 2006. Read past survey results at whistler.ca/survey.