Current services

Reservations are not required for:

Fitness centre
Access to the weight room, cardio room and stretching rooms 

Swimming pools and hot spots
Access to the main lap pool, leisure pool, hot tub, sauna and steam room

Public skating
Access to public skating sessions

Information regarding pool availability, included fitness classes and arena programming can be found on the Swim, Skate & Fitness Schedule. Users are asked to check whistler.ca/notices prior to each visit, for operational changes and closures.

Reservations are required for the following activities and can be booked up to 72-hours in advance:

Squash/basketball courts
Squash/basketball court bookings

Drop-in hockey
Join one of the scheduled drop-in hockey sessions

Adult sport nights
Co-ed adult sport nights

Pedal wheelchair
Free pedal wheelchair rental for outdoor use

Included Fitness Classes

General guidelines for use

• Stay home if you are sick
• Practice good hand hygiene
• Respect personal space; consider other people’s situations and different comfort levels
• Follow all guidelines and abide by the posted Code of Conduct

Book up to 72 hours in advance:

Book Online

MPSC passholders and drop-in users with a Xplor Recreation (formerly PerfectMind) account can book their timeslot online through Whistler’s registration software system. Guests who need to gain access to their online account can do so by calling 604-935-PLAY (7529) during business hours 

12-hour cancellation policy in effect

Reservations can be cancelled without penalty, up to 12-hours before your timeslot by emailing recreation@whistler.ca or calling 604-935-PLAY (7529) and leaving a message.

 **Please note that you cannot cancel bookings online**

No-shows or cancellations within 12 hours: You will be charged for your missed visit:

• Drop-in admissions will not be refunded
• 10/20/30 Time Passes: A punch will be taken off of your pass (as if you had visited the facility)
• Monthly Passes: Annual and monthly pass holders will be charged a $6.50 cancellation fee (equivalent to 1 punch off a 30x card)
• Passes will be frozen until all fees are collected
• Guests who repeatedly no-show or cancel inside of 12 hours could lose their booking privileges and temporary access to the facility

Illness: Guests who cancel due to illness will not be charged a cancellation fee, but for precautionary reasons, all upcoming bookings will be cancelled as long as symptoms persist. 

Child supervision policy

Children under 10 years of age* must be accompanied by a responsible adult (aged 16+)** whilst on premises, to ensure all facility rules, guidelines and Code of Conduct are being followed. Disregarding this policy could result in access privileges to the Sports Centre being temporarily revoked for all parties involved.

*local children who are 9 years of age and possess a grade 5/10 annual membership are permitted to access the facility unsupervised.

**Responsible adults (16+):

• may supervise and take responsibility for multiple children from multiple households
• may spectate or access another area of the facility, as long as they are available should any issues arise
• must pay admission if participating in any activity within the facility

Pool specific supervision policy

Children under 7 years of age must be within arm’s reach of an adult (aged 16+) who is also in the water wearing swimwear, to a maximum ratio of one adult to three children.

Fitness Centre specific policy

Fitness Centre users and fitness class participants must be 16 years of age or older. Youth aged 13-15 can gain access to the Fitness Centre and fitness classes upon completion of the Youth on Weights program.

Accessibility features

• 5 accessible parking stalls
• Elevator access to fitness centre and weight room
• Access to pool area which includes a lift into the lap pool and an aquatic wheelchair to access the zero depth-entry leisure pool
• Universal changeroom facilities
• Accessible changeroom and shower space with a shower seat and adjustable height change table
• Accessible viewing of rink/arena
• We provide free access to support attendants who assist persons with disabilities. We define support as assistance of a physical, psychological, emotional, intellectual, or sensory nature to ensure that a patron with a disability is able to participate.
• More specific accessibility features are listed on the pages for those activities (pool, arena, fitness centre, group fitness centre, etc.)
• Please note that pets are not permitted in our facility as per the BC Health Act, but service dogs with a vest and supporting documents are permitted. Service dogs are permitted on the pool deck, but not allowed in the water. (This accommodation does not include emotional support dogs.)