The Resort Municipality of Whistler's Infrastructure Services division includes the following departments.
Development Services
Technical (or Engineering) Services is responsible for subdivision and strata inquiries and approvals, land development, administration of the RMOW’s Crown land tenures, infrastructure planning, rezoning referrals from the Planning Department, building referrals from the Building Department, policy development and bylaw drafting. For any Subdivision and Strata Inquiries and Approvals please contact Jeff Ertel, Approving Officer at 604-935-8200 or jertel@whistler.ca.
Administration of municipal design standards and municipal standard drawings
Road and Flood Protection
Transportation is responsible for maintaining the RMOW’s road network and storm water system, and for undertaking preventative measures to protect the community from flood damage.
Utilities (Water and Sewer)
Utilities operate and maintain the RMOW’s integrated water supply and distribution system, and the municipality’s sanitary sewer collection system.
Hydrant Usage Permits are administered by the Utilities Department.
Wastewater Treatment Plant
Wastewater Treatment Plant staff operate and maintain the RMOW’s wastewater treatment plant. Staff also manage key aspects of the District Energy System.
Transit and Transportation Demand Management
Transit and Transportation Demand Management is responsible for managing the RMOW’s transit contract with BC Transit and aims to reduce the use of single occupant vehicles.
Solid Waste
Solid Waste staff operate and maintain two compactor sites, the waste transfer station, and the municipal composting facility for the management of solid waste.
Staff also work with the operators of the Re-Use It Centre, the Re-Build It Centre, and the Bottle Depot to maximize waste diversion from the landfill, as well as maintain policies and pricing structures for waste tipping.
Central Services, Garage and Stores
Fleet maintenance staff maintain the RMOW’s inventory of vehicles, machinery and small equipment.
Stores staff purchase a broad range of goods and services for and on behalf of the RMOW’s various departments.
Central Services administration provides clerical and support services to the staff at the Public Works Yard, as well as management supervision for the various functions of the service area.
Contact
Infrastructure Services Department
604-935-8190
engineers@whistler.ca
Subdivision and Strata Inquiries and Approvals
Jeff Ertel
Approving Officer
604-935-8200
jertel@whistler.ca
For emergencies, from 8 a.m. to 4 p.m., contact the Utilities Department at 604-935-8300. After hours contact 604-935-8320.
