Corporate Services & Public Safety

The Resort Municipality of Whistler’s Corporate Services and Public Safety division includes the following departments.

Information Technology

Implementation, management and development of the RMOW’s local area and wide area network equipment, application and services.

Legislative Services

The Legislative Services Department at the Resort Municipality of Whistler (RMOW) provides services to Council, RMOW departments and the public. The department also helps to ensure that Council’s procedures and processes are legal, accountable, and accessible.

The Legislative Services Department is primarily responsible for:

  • Preparing, maintaining, and preserving Bylaws, Procedures, Agreements, and Council meeting minutes;
  • Providing advice and managing the governance process relative to Council and Committees business;
  • Managing and overseeing local government elections;
  • Managing insurance and risk, and receiving notification of claims against Whistler and investigating and processing all insurance and legal claims;
  • Managing Information Governance for all RMOW departments;
  • Managing Freedom of Information (FOI) requests in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA);
  • Managing the administration of the Whistler cemetery
  • Organizing the Union of British Columbia Municipalities (UBCM) Convention for the years that Whistler has been granted hosting duties;
  • Overseeing the annual Community Enrichment Program (CEP) grants as part of the Whistler2020 vision.

Finance

The Finance Department provides council, taxpayers, visitors and operating departments with leadership and resources for financial management.

  • Day-to-day financial accounting for the RMOW
  • Monthly management reporting
  • Annual reporting to auditors and various external agencies
  • Maintaining the tax roll for 15,000 folios
  • Collecting annual tax and other revenues
  • Fiscal planning and community engagement related to the annual budget process
  • Financial analysis to support decision-making
  • Development of the RMOW Five-Year Financial Plan with direction from council, the Audit and Finance Committee and senior management
  • Cash flow forecasting
  • Management of the RMOW’s reserves

Financial Services
604-935-8130
finance@whistler.ca

Accounts Payable
ap@whistler.ca

Accounts Receivable
finance@whistler.ca

Fiscal Planning
604-935-8128
budget@whistler.ca

Protective Services

Bylaw Services

Our bylaw and parking officers hours of operations are Monday to Sunday from 8:00 a.m. to 6:00 p.m.

Bylaw Services is responsible for:

  • Education residents and visitors about bylaws
  • Gaining voluntary compliance to ensure a positive experience for all
  • Approving business licenses
  • Promoting responsible dog ownership
  • Parking management-residential, commercial and user pay
  • Investigating complaints

Common examples of activities or issues regulated by Bylaw Services include:

  • Parking
  • Noise
  • Business licensing
  • Garbage
  • Property maintenance
  • Zoning and land use

604-935-8280
bylawservices@whistler.ca

Emergency Program

The Emergency Program is responsible for coordinating the RMOW’s emergency preparedness; mitigation, response and recovering activities; and for fulfilling the mandate of the British Columbia Emergency Program Act.

(604) 935-8473

eocwhistler@whistler.ca

Royal Canadian Mounted Police (RCMP)

The Whistler detachment of the Royal Canadian Mounted Police (RCMP) provides law enforcement and crime prevention services to the community and its visitors.

604-932-3044 (non-emergency)
911 for emergencies

Royal Canadian Mounted Police (RCMP)

Whistler Fire Rescue Service

Whistler Fire Rescue Services provides a full range of fire prevention and suppression services, as well as a rescue service.

The department is staffed by a combination of career and paid on call firefighters, and operates out of three fire halls in Whistler.

604-935-8260 (non-emergency)
911 for emergencies
fire@whistler.ca

Fire Rescue