Emergency and Protective Services for the Resort Municipality of Whistler (RMOW) make the community of Whistler a safer environment to live, learn, work, travel and play.

Police information

The Royal Canadian Mounted Police (RCMP) is responsible for keeping residents and visiting guests safe by preserving the peace, upholding the law, and providing our community policing services.

Fire and wildfire information

The Whistler Fire Rescue Service (WFRS) promotes fire and life safety throughout the resort community and attends emergencies when they occur. Find out more about fire prevention and WFRS.

Evacuating Whistler

If an emergency is serious enough you may be asked to leave your home or ordered to evacuate the community. Find out everything you need to prepare for and evacuation and leave Whistler safely.

Whistler hazards

Earthquakes, floods, and wildfires are just some of the potential hazards in Whistler. Find information about how to prepare and respond to hazards that could impact your neighborhood.

Emergency preparedness

Residents and businesses should be prepared to be self-sufficient for at least 72 hours following a major emergency or disaster. These simple steps can help you to be prepared.

Whistler’s emergency plans

The Emergency Program oversees emergency planning and preparedness activities for the RMOW.

Contact

For non-emergencies:

Whistler Fire Rescue Service
4325 Blackcomb Way
604-935-8260
Office hours Monday to Friday, 8 a.m. to 4:30 p.m.

Whistler RCMP
4315 Blackcomb Way
604-932-3044
Office hours Monday to Friday, 8 a.m. to 4:30 p.m.

Emergency Program
4325 Blackcomb Way
604-935-8473
Office hours Monday to Friday, 8 a.m. to 4:30 p.m.

Text 9-1-1

Text with 9-1-1 allows people with hearing impairments to contact 9-1-1 during an emergency.

A special application allows the 911 operator to recognize the call coming from a registered cell phone associated with a person with hearing impairments, and enables the operator to text with the caller to deal with the emergency.

Text with 9-1-1 works differently than regular texting. 

• Ask your cell phone company (e.g. TELUS, Bell, Rogers) to make sure your cell phone can make voice calls and send and receive text messages.
• Register your cell phone by visiting www.textwith911.ca.

In an emergency, you must call 9-1-1 first to connect with an operator.

• Do not start texting until you get a text from the 911 operator.
• A 911 operator will send you a text as soon as they can. This may take between 45 to 60 seconds due to the technology.
• If you do not get a text after a few minutes, hang up and try again or seek help from someone else (e.g. ask someone else to call 911 for you).

Text with 9-1-1 is available in English. A French interpreter can be contacted by the 911 operator if needed.

Visit www.TextWith911.ca to register your cell phone with your cell phone company and to learn more about this service.