No, Whistler Alert cannot override the Do Not Disturb function on your phone. However, you can save the Whistler Alert phone number to your cell phone contacts and favourites to bypass the Do Not Disturb function and ensure you still receive alerts.

Whistler Alert will originate from the main RMOW phone number: 604-932-5535.

Save this number in your cell phone’s ‘Favourites’ and bypass the ‘Do Not Disturb’ function so that you can receive emergency voice call alerts at anytime – even when you’re asleep.

This will NOT work if your cell phone is turned off or set to airplane mode.

NOTE: The set-up instructions below may differ depending on your mobile phone.

 iPhone Instructions

• Open the Phone app
• Tap on “Contacts” tab
• Tap the “+” sign to add a new contact
• Add Whistler Alert as a new contact using 778-400-4845
• Tap “Favorites” tab and tap “+” sign
• Open your Whistler Alert contact and tap “Add to Favorites” then tap “Call mobile”
• Whistler Alert will now be saved to your Favorites
• Now open Settings app
• Tap “Do Not Disturb”
• Tap “Allow Calls From”
• Select “Favorites”

Android Instructions

• Go to Contacts and using “+” sign add Whistler Alert as a contact using 604-932-5535
• Mark as a Favourite by selecting the “star” icon 
• Now go to Settings
• Tap “Sound and Notification”
• Tap “Do Not Disturb”
• Tap “Automatic Rules” (On a Galaxy phone, it’s Settings>Sounds and Vibration>Do Not Disturb>Enable as Scheduled)
• Tap “Add rule” and decide if you want it to be triggered by a specific time or by an event
• Pick a name for the rule and specify the triggers