District Energy System

The Resort Municipality of Whistler (RMOW) operates an innovative, award-winning District Energy System which services the Cheakamus Crossing neighbourhood, former location of the Whistler Athletes Village.

The District Energy System provides about 95 per cent per cent of the energy needed for space and water heating in Cheakamus Crossing by extracting low-temperature ambient heat from treated wastewater effluent through the Waste Water Treatment Plant.

Heat exchangers in the treatment plant capture the heat from the effluent flow and pump temperate water through an insulated underground distribution system to heat pumps in each building.

The District Energy System substantially decreases the electrical and natural gas requirements in the community. It also is estimated to reduce greenhouse gas emissions by up to 95 per cent or approximately 1,600 tonnes of carbon dioxide emissions per year, when compared to conventional technologies. This is the equivalent to taking 350 gasoline-powered passenger cars off the road for a year or avoiding five tonnes of carbon dioxide emissions for a typical townhouse dwelling of 136 square metres.

BC Hydro Study

The RMOW is participating in a first-of-its-kind benchmarking study led by BC Hydro to evaluate the ongoing performance of the Cheakamus Crossing District Energy System relative to systems in other jurisdictions. Key study metrics will include: total energy consumption, energy efficiency, value of energy provided, green house gas intensity as well as others. Study findings are anticipated in 2014.

Home information Packages

Whistler Development Corporation (WDC) retained the services of Conasys Home Information Systems to provide homeowners in Cheakamus Crossing with unit-specific guides.

Conasys’ home information packages provided contact information for qualified service providers and answer questions such as:

  • How does my heat pump operate?
  • How do I operate my thermostat?
  • When does the warranty expire on my heat exchanger?

Access the customized home owner information package at homeinformationpackages.com.

Fees and Charges

The RMOW collects annual user fees for the District Energy System on a quarterly basis. Residents of the Cheakamus Crossing neighbourhood can expect to receive their bills shortly after the end of each quarter on April 1, July 1, September 1 and December 31.

User fees are collected in accordance with the Cheakamus Crossing District Energy System Fee Bylaw.