Do you require additional assistance to evacuate?
You need to have a personal emergency plan in place and evacuation kit ready. Having a disability means you may need to consider some additional preparedness actions. Emergency Management BC has an emergency plan guide specifically for people with disabilities.
Know how you will evacuate
This may include driving yourself, riding with a family member or friend, or using public transportation. If you think you may need assistance to evacuate, make arrangements with your personal support network to assist you in an evacuation.
If an evacuation order is issued and you cannot travel to a Central Muster Point or need assistance to evacuate, phone the RMOW Public Information Call Centre at 604-932-5535 to arrange a pick-up directly from your residence. You will be asked a series of questions so that emergency officials can dispatch the appropriate transportation resource – this may be a taxi, bus, or ambulance.
If you require assistance to evacuate and utilize a Teletypewriter (TTY) please dial 711 (TTY to Voice) or 1-800-855-0511 (Voice to TTY) from your TTY device and a TELUS Relay Agent will answer. Provide the RMOW Public Information Call Centre number 604-932-5535 to the TELUS Agent so they can connect you with the RMOW Call Centre.